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Shipping & Payments


Delivery Times

Our delivery times are usually within 3 working days for main city centres and within 5 working days for regional/outlying areas. RaceChip strives to deliver on time; however, mishaps do happen so we are unable to guarantee that orders will be delivered within the stipulated time frame.

Once the parcel has left our office, RaceChip is no longer liable for it. 

Should you have any issues please contact: Danielle on 080 2323 242 or danielle@racechip.co.za



Delivery Options



Get it Quick (ONLY MAIN CENTRE'S)

Do you want your RaceChip quick?

R100 will ensure that delivery of your order will be within 1 – 2 working days.

(Next day delivery for certain main centres.. ONLY)

Orders need to be placed & paid before 14:00 on a working week day in order for your parcel to go out on the same day.

 

Get it Not So Quick

Standard delivery – All orders qualify for FREE delivery.

Applicable to areas within South Africa.

Delivery will take place within 3 – 5 working days.

 

 

Upon receiving the parcel and signing for delivery – inspect the product for any faults, defects or damage. Please keep the receipt of the delivered product, just for precaution.



Processing of orders

Payment methods:



  • EFT (Electronic Funds Transfer)

Direct Deposit

Once we receive the Proof of Payment for your order, we will dispatch your parcel.

Proof of Payment needs to be sent before 14:00 to ensure that your parcel is sent out that same day.

 

 

  • Credit Card / Debit Card

If your order is placed and paid before 14:00 (Monday to Friday), we will dispatch your parcel on the same day.

 
 

Please note:

 

Orders that are placed and paid for by 14:00 on a Friday will be shipped that same day but will only be delivered the next week.

Orders that are placed and paid for over a weekend will only be processed and sent out on the following Monday.

 

Please keep in mind that RaceChip uses various courier companies.

Should you wish to track your parcel, you will receive an email once your parcel is collected from our office which will include your tracking number as well as the details of the courier company your parcel was sent with.

For any other queries or questions regarding the courier, delivery or status of your order, you can email danielle@racechip.co.za

Pick your car

Manufacturer
Series
Motor

Help differentiating CR/PD

Distinguishing between Common Rail (CR)
and Unit Injector (PD)

Applicable to certain Volkswagen AG model series with 2.0 TDI engines

Several Audi, Seat, Skoda and VW model series with 2.0 TDI engines use both CR and PD ("Pumpe-Düse" / Unit injector) technology. RaceChip chiptuning is specially customized to the applicable fuel injection technology with respect to both hardware and software. If your vehicle is specified in the list of applicable models below (all other 2.0 TDI models feature just one type of technology), it is important to determine, before choosing a tuning product, which type of injection technology is installed in your vehicle. For such models, you will therefore find the “CR” or “PD” designation after your engine code.

PerformanceThe following Volkswagen Group model series are applicable:Engine code CREngine code PD
100kW (136hp) Audi: A3 (8P), A6 (C6)
VW: Golf Plus, Jetta V, Passat B6
CAGB, CBAA, CFFA AZV, BMA, BNA, BRF
103kW (140hp) Audi: A3 (8P)
Seat: Altea (5P)
Skoda: Octavia (1Z), Superb (3T)
VW: Caddy (2K, 2C), Eos (1F), Golf V,
Golf VI, Jetta V, Passat B6, Touran (1T)
CBAB, CBDB, CFFB,
CFHC, CJAA, CLCB,
CLJA
BKD, BKP, BMM, BMP

If your vehicle is in this list and you are not sure if it is a CR or PD version, then simply follow one of the following steps to identify CR or PD technology.

Using the engine code:

For PD models, the engine code consists of 3 characters, while for CR there are 4 characters. You can find your vehicle’s engine code in the specification sheet in your service booklet or on the data sticker in your engine bay.

Using engine images for CR and PD:

Common rail (CR)
Common rail engine, traverse
Common rail engine, longitudinal
Unit injector (PD)
Pumpe-Düse (PD, unit injector) engine, traverse
Pumpe-Düse (PD, unit injector) engine, longitudinal

Using our customer service:

If the tips above have not clarified the technology type, then please contact our Customer Service department. We will be happy to help.Contact

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